If you are using Microsoft , leave the Domain field blank. If you are not using Microsoft and your admin gave you a domain setting, enter that in the Domain box. In Server address , if you are using Microsoft , type outlook. If you are not using Microsoft , type the server address provided by your admin. Select Next. The Checking for supported services and policy information message displays.
On the next page, specify the information you want to sync, and then select Done. The Saving and verifying your settings message displays. If your account was set up, you will see your account listed on the Accounts list.
If you see the message that your account cannot be authenticated with your service provider, click OK , click Previous , and then verify that your settings are correct. Your BlackBerry will try to set up your email account automatically. If setup completes successfully, skip to the next step.
If your email account can't be configured automatically, do the following:. Scroll down and type the name of your email server. Note: If your plan is Office operated by 21Vianet, scroll down and type the name of your email server. Enter the name of the outgoing server. Note: If your plan is Office operated by 21Vianet, enter the name of the outgoing server.
These are your settings if you're using the latest version of Microsoft If your email account is the type that requires registration, you must register it the first time you sign in to Outlook on the Web. Connecting to your email account through a mobile phone will fail if you haven't registered your account through Outlook on the Web.
After you sign in to your account, sign out. Then try to connect using your mobile phone. If you connect to your account using a POP or IMAP connection, you will only be able to use and synchronize your email using a wireless connection. For information about how to synchronize the contacts and calendar between your BlackBerry and your account using a wired connection, contact BlackBerry support. For help adding the account via the BlackBerry Device Service, see How to set up a Microsoft work or school account on the BlackBerry 10 smartphone.
How to enable or disable wireless contact synchronization with BlackBerry Internet Service. How to configure wireless calendar synchronization on a BlackBerry smartphone.
Table of contents. Android mobile setup. Other mobile devices. Troubleshooting on Mobile. Notes: If you have work or school account account, after you set up your email using the procedure below, see Use Microsoft on your BlackBerry device for detailed information about how to use Microsoft on your phone or tablet. Need more help? Join the discussion. Was this information helpful? Yes No. At this point, if you are setting up a BlackBerry smartphone with a new BlackBerry ID, select the preferred email account option and enter your email account login credentials to set it up.
Depending on what type of Internet Mail Account you are integrating, you may have the ability to synchronize your contacts and calendar information. This will complete the process, allowing you to send and receive mail. To use these options, you will need a compatible BlackBerry smartphone data plan and an enterprise activation password provided by an administrator at your place of work.
This app is designed to allow you to perform an Enterprise Activation. Got a question about setting up email accounts on your BlackBerry smartphone? Leave a comment and let me know! BlackBerry uses cookies to help make our website better.
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