Sorry we couldn't help! Click here for more FAQs or go to Support. How do I update my device's firmware manually? Please follow the instructions below to upgrade the firmware. For Camera During the upgrade process, please note the following: Use a wired connection: You will need to use a wired connection between your device and router using an Ethernet cable when upgrading the firmware.
Keep your device plugged in Do not unplug the power adapter or Ethernet cable during the upgrade process. For Router Step 1: Go to the support downloads page and download the firmware file for your device. Did you find this useful? Yes No people found this useful. The Firmware Upgrade page will be displayed , for an automatic firmware check from our Global Server, click the " Check for New Firmware " this will run a check and confirm if an available upgrade has been release in our Global server.
For a manual upgrade, click on the "Select file" button and locate the extracted. Highlight the file by clicking on it once and then click Open, you will see the file name to the right of the button, click upload to continue. Step 6. Click OK to begin the firmware upgrade process. Step 7. The routers should display the upgrade process percentage completion. It will reboot and present you with the login page after the upgrade is completed.
You have completed the manual upgrade process. Enjoy the benefits of an updated router. Q:How do I upgrade the firmware on my router? We love feedback! Go to a computer that is connected to the router. Find and click your router in the list. In the drop-down box, select the correct hardware version of your router. Locate Firmware , click Download and save it on your computer.
Take note of the file download location: Windows OS - files typically download to your Downloads folder. We're here to help! Related articles. In Windows, files typically download to your "Downloads" folder. Locate the file you downloaded. Right-click the file and select Extract All The extract window will appear. Take note of the extract location folder. If you wish to extract to another location such as a USB drive or a different folder on the computer, click Browse and pick a new location.
Click Extract when you are done. Once the files are extracted, a new Explorer window will appear with the uncompressed files. The location will be shown in the address bar while the extracted files files will appear below. After you login to your router's user interface, hover your mouse cursor to the Management option found on the horizontal menu.
From the drop down menu, click the Upgrade option. Under Upgrade Manually, click on the Select file button and locate the extracted. Highlight the file by clicking on it once and then click Open , you will see the file name to the right of the button, click Upload to continue.
Click OK to begin the firmware upgrade process. The router should display the upgrade percentage completion.
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