Location Winder, Georgia. Steven B Jom Dec 23, VERY unsatisfied. Months ago I purchased VideoPad I thought - Okay, that happens sometimes - so I clicked on it. I get same window I got when I was trying the program out for free I have to purchase it again. So then I need support and I do not expect to have to purchase the product again to PAY How will you stand behind your product and assist me? And after this time - and deleting of emails I no longer have "proof of purchase".
New Reviewer. Marisha Hha Dec 21, Photo stage slideshow issues. When I try to open video pad it is telling me that I'm using a demo version. When I try to enter code since I have already purchased it, when i put in the code it says incorrect registration details and please check they are exactly identical to the details provided in you registration. And it will noy allow me to use the full version and also when I try to add some of my photos they they are very small thumnails can't make out the photo.
I would really appreciate someone to call me and help me with these issues. I purchased December 2, it is a digital download with Amazon. Thank you, Janet. Location Ocala, Florida. Michaele W Dec 17, Want to know if there is night vision. Does this software have night vision. Location Fontana, California. Preferred solution Nothing. Eliana K Dec 17, Bought PhotoPad and can't use it because you keep me asking to update. Location Manchester, England. Ron A Yub Dec 10, PhotoStage Issue's. User's recommendation: don't buy not worth the frustration Preferred solution Full refund.
Ramzy L Dec 09, Photopad Free Home Version. I downloaded Photopad recently where it said this is free home version for non-commercial use but soon it started telling me I have to purchase, if NCH wants to charge they need to make it clear, I bought from NCH in the past, it was clear you needed to purchase.
My invoices number not change to the next number automatically. Every time I'm ready to make a new invoice the invoice number won't change. Don't know what to do. Please call me tx.
Location Panorama City, California. Recent scam situation. Haven't heard from company just from you. Tbe careful o be more accessible, to have a line of communication for non customer people. Location Fort Lauderdale, Florida. Darlen T Nov 12, My bank account was charged twice.
I want my money back. It was only supposed to be a one time purchase. User's recommendation: don't do it. Victor M Tng Nov 03, Robert H Rsd Oct 01, This company is not a good company because they make it impossible to reach them. You call and cant get a human instead you get a dumb recording. You must have a code to speak with CSR. I paid for a product and I cant use it. The code they sent me is the wrong code. I cant use it and when you do use the directions it doesnt help.
Then you finally get an email address for rep to email you have to wait a while for a response but I need to work now. Hugh Big inconvenience! They need to come up with a better system of dealing with the customers. Service Nch Software Customer Care. Preferred solution Deliver product or service ordered.
Paul R Nyt Sep 29, Pixillion free non-commercial use? Your publicity claims free non-commercial use, yet the Pixillion I downloaded blocks me after I opt to continue to use the free demo version. And I certainly am not commercial. What's going on? Cons Free version does not work. Preferred solution I'd like to get a free non-commercial version of Pixillion as touted online.
NCH online publicity claims free non-commercial use, yet the Pixillion I downloaded blocks me after I opt to continue to use the free demo version. Location Oakville, Connecticut. Technical support for Doxillion Document Convertor for Mac. Can not find a Merge button on the tool bar. Why not. It was there on the free trial version. Why can I not merge PDF files as advertised. Pros Nun. Cons Customer service poor No support. Neal S Qbx Sep 15, Can't cancel. I bought one quarter 90 days of the software license.
It didn't meet my needs, which is fine. But now I can't figure out how to unsubscribe, and there is no obvious way to do it. I have to challenge the charges through my credit card. I guess they want a customer for life! Pros Apparently it works well. Cons Recurring billing cannot be turned off. Preferred solution Full refund. Vertdell B Aug 09, I want to unsubscribe. My credit card is on file and I want to cancel subscription before your company take any of the Money, I do not want to continue on with the service at all.
I just want my card off of the company policy. Pros Good product. Preferred solution Unsubscribed. Lost function, told to buy. But your agent found details of my purchase and sent a download link. All is now well. Location Irvine, California. Remote Data Entry Job. I was contacted by Jennie Griffins Im Atlanta for a Remote data entry job that requires me to buy a Walmart gift card to get my work equipment sent to me is this legitimate?
We have tens of thousands of happy active Debut users around the world. All of our software is virus free. We scan all of our files against [redacted] rigorously, and we have strong relationships with the major Antivirus vendors, such as [redacted], and [redacted]. Our websites are hosted by reputable providers in secure data centers. The customer's payment was refunded on Tuesday, May 24th The customer was notified that he refund was processed via email to [redacted].
Complaint: [redacted] I am rejecting this response because:it just sends me to general questions and tells me to buy another version I already have a version that does not work, why would I invest more money on something that I did not get from my first purchase.
Also it seems that they say the same thing with regards not finding a reference email, however the email I sent for help isOctober 24, Sincerely, [redacted]. Unfortunately, his refund request was sent to the audio support department instead of the refund department and the customer did not reply to their response. We do offer online support to all customers, phone support is for customers with a paid support plan. We have issued the refund as requested and a support team member has contacted the customer with the refund information.
Our technical support department can be reached by: 1 Sending email to [redacted] nchsoftware. Can you please tell us more about that? What software gave you the unsafe message and what is the URL of the web page that was marked unsafe? I appreciate this, and wish the phone supervisor had been as helpful, it would have prevented my complaint with Revdex. We release new versions of our programs on a regular basis. Customers are welcome to use a particular version of a program for as long as they like, but that version may not work on a new version of an Operating System like Microsoft Windows.
It may be possible to run our program in what Microsoft I have sent the customer an email asking which programs he purchased from us, and when I have that information, I will send him new licenses.
0コメント