Double-click on the icon for the printer to which you sent the print job. Find the print job in the list that opens, right-click on it and select "Cancel. Press the "Cancel" button on the printer's control panel if the job still does not come off the spooler.
Switch the printer off and then on again to see if that will delete the print job. Clear the entire spooler by clicking on the Windows icon, then type "Command. Type "net stop spooler" and press "Enter. Type "net start spooler," then press "Enter. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Sheyenne Dreamer. This worked for me I hope it helps someone else. Sunday, May 4, AM. I'm having the same issue. Tried spooler and pretty much everything else.
I didn't try task manager Any other suggestions would be great. Wednesday, May 7, AM. I have tried all the above and nothing is working. My HP laserjet printer is shared on the network.
I have shut the printer off and tried the above mentioned step. Still nothing. I have removed the printer and re-added it. Friday, May 9, PM. I'm still having the same issue with my HPpsc I've tried stopping and starting the spooler, deleting the project, deleting the printer and the printer won't delete. I can't print anything and have no idea what to try next.
Please let me know of any other suggestions. Monday, May 12, PM. I was just able to get it to work and wanted to pass it on. I turned off the spooler described about and left it off.
I then reinstalled this software after turning the spooler back on and it worked! Hope this helps some of you. I'm having the same problem and did all the above.
Finally got my printer HP series to print, but when I view the printer tab under the control panel it shows the printer I tried to delete but couldn't since there was a job stuck but not the one I installed. Any thoughts? Monday, May 19, AM. This printer is directly hooked up by USB cable to this desktop, but is listed as shared as we will use it on the wireless router for the laptop in the home this is not set up yet 2. This is a new gateway computer with vista installed clean 3.
Lexmark x using the usb interface to this desktop to directly print It has printed okay three times, then gets stuck. Thursday, May 22, AM. I just tried this and it worked! So what is the solution to this problem? On this forum there are couple options on how to remove it but it keeps happening every time I print so how can I fix this issue where the job gets printed to the printer but the Print job does not get deleted.
Thursday, May 29, AM. Thanks to everyones inputs. Saturday, June 7, AM. Frustrated, Blooming-iris. Chane what type back to question? It would be sort of like filing an insurance claim and the insurance company wanting to know the name of your mothers 2nd cousins niece before they pay, Stopping and starting the print spooler does not work because it only stops again.
By the way, I always disable sleep and hibernate on my machines as well. To solve this do the following: Some Lexmark printer drivers install a service called LexBCES, and make the spooler dependent on that service. To fix this: 1. Sunday, July 20, PM. Sunday, August 17, PM. I just discovered that if you go the "Printers Folder" and do right click on the printer that has the problem and got to "Properties" then go to the "Ports Tab" and check the "Enable Bidirectional Compatibility" option, the spooler will delete the jobs automatically since that was the problem with my case the Lexmark printer and Vista where not comunicating.
Monday, August 18, AM. Hope that helps - worked for me. Wednesday, August 20, PM. It resolves the problem. Wednesday, August 27, PM. Thanks a lot Thompson! It was so helpful. I was struggling with this for couple of days. Saturday, September 13, PM.
Wednesday, September 17, PM. I tried it all but the print spooler window is still not active. Any more ideas? Wednesday, September 24, PM. This is not a problem with Lexmark: it is a problem with Vista. Vista sucks. I have a HP printer that does the same thing.
Sunday, September 28, PM. Restart the print spooler service. Wednesday, October 8, PM. Having trouble to print on HP office jet I checked on Printers and faxes - it comes up with 19 pages ready to print but I can't get the printer to print them out.
Monday, November 10, AM. Tuesday, November 11, AM. Sunday, December 7, PM. Hi This problem seems to be an issue with vista and how it deals with upgraded drivers. We had the problem with a Dell all in one printer and a new Vista dell laptop. The customer installed the software supplied with the printer, It turns out this was for XP, and didnt work at all. Uninstalling the driver and installing the Vista package let you print one page and it gets stuck in the spooler.
It turns out when uninstalling the XP package it doesnt remove the dirvers or software. When installing teh Vista version it only upgraded Some bits and not all. Solving the isse involves deleting all the printer files for teh XP install manually and then installing the Vista version. By doing this it all works as expected. Sunday, March 8, AM. For XP if it says deleting-printing Go to run program in the start menu type in services. Go back to the printer window and cancel the pending print documents, they should disappear and you can print as normal It worked for me, it might work for you.
Sunday, March 8, PM. Dear Mr. Don't even try to deny it. This worked! I can sleep tonight! Thank you!!! Saturday, April 18, AM.
There are two solutions to this problem, one easy one difficult. A Easy solution expensive Why you have to do it this way is beyond me. If you know what you are doing, you can just delete the ones you want.
Tuesday, May 26, AM. I feel for you man. See this was posted a year ago, but replying for the sake of the community. Luckily, there's a workaround. How to force delete print jobs Fortunately, there is a way to delete the hung print job without having to save all your work, close all your applications, and restart your computer. Tuesday, June 2, PM. Thanks alot! Angry and fed up for a few hours and this saved me! Thanks once again! Sunday, June 28, AM. This is a great fix for a home user, but not in a networked environment with a dozen people printing to the same printer.
We've been having this issue for a while now in our office and I'm frustratingly clueless. Clearing up a print queue is not a problem but we need a solution to prevent it from happening again and again.
I can't keep going to each machine to go through all these steps. Our environment has a mix of Vista and XP machines and what's strange is when a Vista user has printed job, it will not delete from the queue which prevents any others from printing. Then what's really weird is a different user, who can have an XP machine, will not be able to print to the same printer either and we DO NOT even use a print server; we print directly to ip.
I've tried disabling AutoTuning, unchecking SNMP in the port settings for the printer, verified it had the latest Vista driver, etc, etc, ad naseum I'd love to hear about any permanent fixes to this issue. Monday, July 6, PM. Hi, updating the core spooler components and installing the latest drivers is all what you can do. If the problem still reoccurs after that a spooler dump from the time of the problem is needed to find out the cause of the problem.
This means you will need professional support. You should open a support case at microsoft if the problem affects your production. Thanks Cengiz, but I'm not familiar with "updating the core spooler components". Also, how can I capture a spooler dump? Can you please elaborate on that? I feel I've tried everything else. Hi, you should search in Microsoft Knowledgebase for the latest versions of the following components.
Core Spooler Components localspl. First install Debugging tools for Windows to capture a full user mode dump. After that the dump should be analysed.
Tuesday, July 7, AM. Thanks Cengiz. I will check this out. Tuesday, July 7, PM. It looks like that someone has removed my last entry.
I hope you have copied it? After a reboot I am able to print one job. That job just hangs in the queue "deleting". I have a bat file that I got from this forum that performs the delete of the print jobs just fine. I run it as administrator and the bat file is successful. Now the print queue shows 0 jobs and the Printers folder is empty. I go to print and the new print jobs hangs up just as before with status of printing, but does not print. Has anyone been successful with this process?
Another very frustrated MS user. Thursday, July 30, PM. Friday, August 7, AM. Hi, the problem seems to be a caused by a faulty lexmark printer driver. The forum members have mentioned only some temporary workarounds. To proof this problem a full user mode spooler dump is needed but this cannot be done in a forum. You should open a support request at MS. The problem is known at lexmark as far as I know. If you open a support request at Lexmark with the keyword "ThrowDriverException" they know what to do.
They will provide you a workaround or a new fixed printer driver. Friday, August 7, PM. Hi arhitect, please kindly provide us more information about your solution and steps so other users can also benefit from this thread. Thanks R. It really worked! Monday, August 17, PM. Markxs is on the money! Thanks for sharing. Thursday, August 20, PM. Thank you so much. This has solved my problem. I will keep it in mind for futher reference. Saturday, September 12, PM. Works perfect thank you so much.
Thursday, October 1, PM. Wednesday, November 4, PM. This also worked in Windows 7. Thanks for the information, it will save me much further frustration. Saturday, November 21, PM. I had important documents to print out and I had to cancel Betta. These are the exact issues I was having: Cancel does nothing. I want to download Betta again but I need to know how to resolve the printing issues before I do.
Monday, November 30, PM. Thompson and Kompooter you are correct it does work in Win 7. I have had this problem too long to count, with XP and Vista. Again it occurred in Win 7, which I was surprise that it wasn't fixed. I found that it is easy to correct in Win 7 thanks to Thompson's lead. For those who have installed Win 7 here is how I resolved it: Control Panel Systems and Security, Find and Fix a Problem Hardware and Sound, Use a Printer This opens a troubleshooting dialog box, click next and the spooling problem gone and the doc in the queue printed.
Without the ideas presented here, I was trying everything and getting nowhere. If this is a spooling problem why wasn't it fix in Win 7 or even in Vista. Tuesday, December 1, AM. Brilliant I have been trying for days to sort this out and with the end task process added - worked beatifully - thankyou. Thursday, December 3, PM. Go to printers, properties, advanced. Uncheck send documents to print spooler- check print directly to printer. The damn spooling can be bypassed!!
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