So, I couldn't rely on wireless if I wanted to watch "Downton Abbey" without interruption, so what's a chap to do? Find out in next week's thrilling installment Gibbs is watching in Ventura, Calif. Tell him your sightings at gearhead gibbs. Mark Gibbs is an author, journalist, and man of mystery. For more than 30 years, Gibbs has waded through the swamps of the computer industry.
Here are the latest Insider stories. More Insider Sign Out. Sign In Register. Sign Out Sign In Register. Latest Insider. Check out the latest Insider stories here. More from the IDG Network. Thanks again so much - and Happy New Year to you too. I would like your advice - should I configure a wireless N router not sure if your are familiar with the Medialink N router that has been getting great reviews on Amazon or should I just manually configure the 6 laptops in use at our home?
Which will have the best performance and range? Lastly, would I have to manually configure my Andriod phone? Yes, the phone will need configuration too. It's the cleanest thing to do. I don't have the Medialink specifically I have a Netgear N , but the medialink should work fine. If you have a single computer, or not too many of them coming in and out of the network, that's probably the easiest way to solve it.
All good so far. Such as for port forwarding for certain apps. When I assign a static IP my internet locks up, because of multiple gateways and "disjointed networks". Is there a work around to this? Your setup is exactly like mine. What kind of static IP are you trying to set up? It should be on the How are you trying to assign your PC a static IP?
Asking the router to do it for you you can tell DHCP to assign the same IP for a specific computer every time , or just by setting it manually on the PC? So now I'm doing it on the router side through Tomato. I'm thinking of just giving up entirely on using the router and just let the NVG do the job. So frustrating Sorry for the slow reply - was on a short vacation abroad. Are you still having those issues? My boss is not happy with manually assigning new DNS servers at each computer as a valid "solution".
I also have some fixed IPs I "bought". I want to bridge everything to my firewall router, and create a public and private network with it.
Not hard, but we'll see if the NVG chokes on it. I haven't done that yet. The number is , for those in a crisis situation.
My observation is that this NVG is a toy for people to surf the internet. I'm about ready to go to the cable company. The proper subnet mask would be I think the fixed IPs should work fine once you forward everything to the router.
If not, let me know and I'll try to help. The NVG is like giving someone a sports car, but telling them it's only on automatic gear shift, the steering wheel is locked to drive only forward, and the speed is limited to 15 mph.
Had more disconnection issues in the last couple of days. Again, the problem is with the DNS servers. Someone had recommended to use Google's DNS servers instead. Anyone used them? And if so, wouldn't Google know where I have been if I used their services? Just a bit curious there. They work great. You can also use OpenDNS at Any of those companies will know where you have visited.
Google already knows what you search for and click on Google. There's no real way around it, unless you want to use your own server, and even then I set up everything as described on this page and everything worked great with my Airport Extreme Base Station. No pages load from the Airport. If I connect the NVG to my computer, pages load. Under "Configure IPv6" it is set to automatically.
The NVG is in Passthrough per your instructions here. Everything works fine, it's just giving me the flashing yellow light and double NAT message. It is connected to a device or network that is using Network Address Translation to provide private IP addresses. I am just really curious as to what difference there is that causes this Double NAT? Greg, First of all - thanks for the comment about IPv6. It happened to me last week and took me a while to figure out this is what changed.
I will play a little with the options and update in the future if I find something interesting. Most of you guys are way too complicated for the average Joe. Most of us are simply trying to open a port on the NVG I am trying to use a security camera with the system.
The DVR is working great because I can see it locally but I can't access it outside the network because the router is blocking it. Is there a simple solution. I have not found one. Opening ports on the NVG is quite straight forward.
The steps are the following: 1. Log on to the NVG type Have your Device Access Code handy, you will need it. It's printed on the router. Choose "Custom Services". Give the service a name such as "DVR Ports". In the "Global Port Range", enter the port range you would like to connect to from the outside world.
You can probably just enter your DVR ports. If you just need to access one port, just enter the same number everywhere. Once you save this, it should all work out. Excellent writeup. I tried the NAT port trick for my port 85 , but am unable to connect. I do not have external static IP. Tried with IP forwarding etc. There does not seem to be uPnP on this modem.
Why did you try opening port 85? Did you change it fromt he default port 80? If I can do tat do you have any suggestions to a good router I don't have a huge house and cant get wi-fi in my bedroom at the end of the house ,thanks for your help in advance. Adding a router would probably extend the range of the NVG if you get a strong router, but if it's already not enough, it's probably best to buy a repeater and put it somewhere farther from the NVG - in the middle way between the NVG and the area that does not have reception.
What you do is buy a router that can be used as a "repeater" or "extender". This router just repeats whatever it receives from the NVG to the other side and back, acting as a relay. If your current configuration works well in the shorter distance , adding a repeater instead of a router will require you to do less configuration changes on the NVG I can't recommend a specific model, because I'm not using one.
I did check out what Amazon recommends. These two seem to be excellent choices: Diamond Multimedia Mbps Apparently the modem doesn't support NAT Loopback so when the MacBooks are in the office and they are trying to connect to services using "webserver.
As soon as they join the neighbors wifi they can connect. Sorry I'm a bit slow to reply. So many comments on this post If I understood correctly, you have a server behind the NVG which you're trying to setup using DynDNS, and for some reason, when computers are inside the same network as the server, the DynDNS forwarding does not work, right?
Well, I can't think of a simple way to have internal NAT loopback except for having the modem in bridge mode, and using a router that supports NAT loopback to do everything. I am very surprised you say that a VPN connection does not work. I'm going to try again to place this NVG into bridge mode and have the Time Capsule handle the routing. In your experience will the following work: 1.
VPN 2. Thanks so much. I'll post back after I try it again. To be honest I had the bridging working, but got frustrated due to "sugar" lows. I don't own a time capsule, so I can't tell. Two different VPNs work fine from our network on two different computers.
I am about 1. My speed is up a bit this morning after the ADSL being down from aroun 11PM to early this morning again - saw as the down sync speed. Also, if you look at that graph, 1. I guess the actual phone line goes through a much longer distance, or the wiring at your home is limiting the speed.
They did this for me and it improved things a little. They sometimes want a fee for that, but it's negotiable. The point is to contact Tier 2 support after contacting Tier 1 if Tier 1 were not able to solve the problem. One simple issue you might have is that the phone line to your home is fine, but within the home the lines are old or noisy.
If you see it reports much better attenuation numbers and syncs at higher speed, the problem is with the wiring inside your home, though I doubt it. I suggest contacting Tier 2 support by emailing uversecare att.
They're very good at finding issues, and were very efficient with my issue. Hope that helps! Well for some reason my Dlink does not pass the So now when I look at the device list it shows Still when it came up this morning at 7AM the NVG reports a downstream rate of Kbps and upstream of Kbps, not exactly the 6Mbps I am supposed to get, but I guess I will give them a few more days before I complain about it.
I see a the following stats: SN Margin 9. The attenuation numbers If you look at this graph , you will see that Here's a great calculator where you can calculate your maximum achievable speed.
If the modem can't sync at a higher speed, it means the line is either noisy, or there are other issues like filters etc. Does the connection disconnect a lot, or is it stable?
You will see this in the log with wording like "link DOWN" when it disconnects. Does this mean that I should periodically reboot the NVG to get it to bump up its speed? The other question I have is, that now that it is in bridge mode, is there anyway I can still login to the NVG Since I am on a different subnet I configured my internal network on the Perhaps playing with the subnets might work.
The subnet for If you set it differently, this might cause the issue. So if you set the internal subnet to If neither of these work, I guess connecting directly might be your only solution.
If it's a hassle, just turn on its WiFi with a different SSID, and connect to it only when you want to access the router. This should work fine. If the modem does not sync at higher speed than what you said, do try a reset of the mode. If that doesn't work, I would be interested to know what the line stats are for your line. I found your site looking for VPN help, but reading some of the other posts and responses I'm wondering if I am doing something wrong or at least sub optimal.
The Time Capsule is extended throughout the house by an earlier generation Airport Extreme base station and first gen Airport Express. Do I need to mess with port forwarding etc? But it does look like I will have to learn about port forwarding to make the VPN work, which it did on the 2Wire with no tricks. Actually, I wouldn't change a thing if it works well. My VPN to the university in this case , worked well without any port forwarding.
In case it does not work, I wouldn't mess with port forwarding. This solves most of the issues, and you would not need to setup anything. For details on how to do this, see question 6, and the link in it, which describes how to use an Airport Extreme base station. I assume the Time Capsule interface is simular. Thanks Ron but the bypass was a no-go. I didn't think of it until I actually started to set up the pass through.
OK, Now I'm done. After an hour and a half, 5 different phone numbers, 8 tech support people, 1 hang up, 2 voice menu dead ends and at least 6 transfers, I ended up with a tech remoting into my machine and telling me that I set the router NAT up corrrectly and that I would have to call the UVerse tech support line again and have them open the ports before they get to my house.
Meaning that they are firewalling any incoming ports to my connection. I wanted Internet Service not a Nanny! The cable company will be here Thursday to connect my 20 Mb pipe and I verified that they do not care one whit what ports I open up. As long as it works, I don't care who my provider is. I guess in a year, I'll move back. Ron, I am glad I found your page.
In other words another language that I can't understand. And also put my Dyndns address in. I have to forward about 16 ports since I have 16 regions. What is the easiest way to forward them with the NVG ? I use port range forwarding of course. I see nothing like it with this Motorola. Would it be best just to turn off the router in the Motorola? I wish I had your skills so I could accomplish both if I wanted.
It would seem that Motorola would be as smart as DD-WRT firmware and know the average person do not understand their firmware at all. I don't want to give up because this seems very complex to accomplish.
I know you could set it up in probably 5 minutes without much effort. I can too if you help. There are basically two solutions to port forwarding the way you describe it : 1. If you put the NVG into bridge mode, connect it to a router, and the rest of the network to that router, all of the incoming traffic to the NVG is forwarded automatically in sort of a blond way to the router.
Then, you just open the ports in the router like you used to do. Question 6 above describes how to do that. The advantage of that is that if the router supports dynamic dns Dyndns , everything will work with it as usual.
I think the NVG does not support Dyndns at all. The other option is to use the NVG's port forwarding directly. The issue will be that the IP address might change for the server which is what Dyndns solves. I failed to find this option on the NVG, but I didn't look too hard. So to summarize - choose option 1, bypass the NVG make it a "dumb" modem , and everything should work fine.
My bad, you did indeed mention it. I tried clearing the cookies and cache in IE 9 to no avail. What I ended up doing was browsing to google with an IP address cmd prompt; nslookup google. I then changed the homepage to something else foxnews and then finally browsing to google. By the time I got this to work I looked pretty much like the monkey trying to reproduce the Sonnets by random typing, lol I was a bit frustrated by then so for Chome I just uninstalled and re-installed.
I'm hoping that the next update fixes that because it's inside the app and there is no way for a "mundane" like me to get at the cache inside an app. I've though seriously about scrapping the whole thing. I even looked at the local cable providers page today to see what is offered. I am going to try the bypass first, wish me luck. The bypassing will probably solve most of your issues. After forcing it to sort of a bridge mode, all these redirects and DNS issues disappeared.
Today is Monday and my uverse was set up this past Friday, I would not call myself "a satisfied customer". The Motorola router is a big disappointment, I have been putzing around with it all weekend trying to get the port forwarding to work, it does not. The interface has been stripped down to the point to where it's a "one size fits all" vanilla setup. I will try the passthrough tonight and we'll see how it goes.
One other issue I had with the modem that I haven't seen mentioned here is the. After the registration is successful, it does not go away and keeps taking you back to it.
I could not go to google. I spent almost 2 hours fixing this in both Chrome and IE 9. My mother, who was playing angry birds on her iPhone at the time, had the redirect come up where the ads usually do inside angry birds. Ya, right. Thanks for posting this site, good advice, cheers from the South. Thanks for the kind words. I did encounter the. See question 5 above.
I guess I need to rephrase it better so it fits more situations. Had it worked flawlessly, I wouldn't mind it being locked down. But given the bugs, I want to be able to say "just bypass everything".
At any rate, I'm happy you were able to get things to work out eventually. I'll update question 5 with more details - thanks for the comment! I have experienced a few disconnection issues. It's interesting how I can view each device's configuration pages by typing their IP addresses on separate browser windows. The work around although messy is to power off the NVG completely. After a few seconds, it should work straight.
I wish there was a better way of doing it. Given I cannot longer attend to specific user requests, I suggest using Jordan's app to solve most of your problems quickly. It's free, and Jordan is there to provide support and answer questions in case of problems.
I do suggest you consider donating to Jordan for his work. You can also read more details in this blog post. This is by far the most visited page on my site. It receives over 8, visitors a month. That is crazy! Unfortunately I cannot attend to users comments anymore, so I have disabled the commenting option - if you follow the instructions in this post carefully, it will solve your problems - really.
I highly recommend using Jordan's app - Jordan has been very helpful in solving NVG problems, maintains a few active pages with details and provides excellent support. See Answer 4. If it will continue for long, I will be closing commenting. Just email me if you really have issues, or go through the comments and answers in this post. I'm surprised it even worked.
If you have suggestions on how to improve this page or perhaps you have found other issues or solutions, please feel free to contact me through the details on the "About Me" page. However, a manual was submitted to the FCC as part of the approval process. It mostly fits the modems sent to consumers homes, but some interfaces mainly the command line interface seem to be disabled.
Under "Display Exhibits" choose "Detail". The manual provided on this site was printed from that link. Copyright belongs to its respective owners. Open a web browser and type in the modem's IP address and press enter. By default it is You will need to enter the device access code which can be found on a yellow sticker on the modem.
Go over the log. If lines similar to the following appear, then you are having the DNS issues other people have:.
This is a little burdensome. This is done differently for a Mac or a PC. Specific instructions for each operating system can be found here.
If you have a router such as a residential WiFi router , this process is very easy. Then, in this router, set the DNS servers manually. To see how to do all of these, see question 6 below describing how to force the NVG into "bridge" mode.
To see how to use Google's public DNS servers, see here. The IP addresses are 8. To fix this issue, clear the web browser's cache. Formally, the NVG does not seem to have a simple bridge mode configuration.
Making it work requires configuring both the NVG and the router manually. This will save you some issues in the future. For example, Note: from my experience, Google's DNS servers 8. If the IPv6 status is "Available", this may be causing the issue.
Then restart the NVG and router. I was a little frustrated with looking online for all the answers and finding the details scattered all around. I hope this page has put some order into all the issues.
If you notice anything wrong or have any suggestion, shoot me an email details are in the about me page. People there are really helpful. Try to make sure to post your Modem's log see above for how to access it , and also screenshots of your configuration.
I followed the instructions exactly and everything works Ignore my previous question. It turns out that I didn't follow the instructions quite as carefully as I thought. I'm bobby I have a motorola nvg and I am going to order Netflix to watch movies but I want to beable to watch my Netflix movies on my tv.
Ok I apologize I am just learning on this stuff so maybe some one can break down a simple answer for me lol ok my neighbors have hispeed Internet I connect to their wifi but it's not a strong connection can I somehow make there wifi connect to either my net gear wifi router or thr att router to improve signal?? Their wifi is under net gear n I believe the Also got att.. Please help confused thanks. Many thanks for linking the Motorola NVG manual. I hate their service.
I hate their name. Been trying to port forward my WD Mycloud through their router. Their tech support sucks. Anyway, glad I found this website. Google rules the world. Do you know how to "finish" this piece of the puzzle. All except the Apple TC. Your thoughts will be appreciated. W tym momencie nic innego kiedy przybory typu livechat. Katalog stron www. I know nothing on how routers work but am pretty good following directions. Do you know if these two can work together?
So really two questions: will they work together and will it really make any performance improvement? I'll gladly make a donation if I can get these to work together if it makes sense. Are you still taking questions about this uverse motorola router?
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